Triple SPLITSCREENS FAQ and Answers

Frequently Asked (or wondered about) Product Questions:

  1. Q: Will installing the Center SPLITSCREEN interfere with normal operation of the center vent flap? A: Not at all. Our proprietary design keeps the screen clear of the vent closure flap at all times and even protects the flap from collecting debris.
  2. Q: What holds the Center SPLITSCREEN securely in place? A: We’ll be pleased to explain following your purchase! We’ve developed a method of attaching both the top and bottom of our Center SPLITSCREEN so securely it stays in place even at triple digit highway speeds. As our attachment method took considerable time and effort to develop, it’s considered a proprietary design and revealed only to our customers. None of our customers have been disappointed!
  3. Q: What holds the Side SPLITSCREENS in place? A: They are secured (sandwiched) between the outer fairing and front edge of each side vent assembly. With the outer fairing removed and the headlamp bezels loosened, the inner edge of our Side SPLITSCREENS are secured by tightening the headlamp bezels. Reinstalling the outer fairing secures the outer edge of the Side SPLITSCREENS.
  4. Q: I noticed small spots on my screens where the powder-coating is “missing”! Please explain! A: Ironically, this is evidence the SPLITSCREENS were professionally powder-coated. Each screen needs to be suspended for the spray coating application followed by oven baking. Those very small “bare spots” where the suspension hooks are placed are selected because they will be hidden from view when installed.
  5. Q: Why is my Stabilizer Pad/template is “missing” from the package? A: Based on customer feedback, this is a packaging misunderstanding as the Stabilizer Pad Template itself is used as part of the packaging of each Center SPLITSCREEN (which is never shipped loose inside the package). Without exception, each Center SPLITSCREEN is precisely positioned inside a protective shipping sleeve (see packaging Step#2) which is then secured to the Stabilizer Pad Template with a pair of wire clips. Most likely the person who unpacked the shipping envelope mistook the cardboard template as “disposable packaging” and discarded it. Alternately, they may have accidently detached the Stabilizer Pad from the cardboard template and, perhaps not recognizing what it was, discarded it. Note that the Stabilizer Pad itself is designed to readily detach from the template as it is secured only by unclenched staples. Please see Replacement Parts for your solution.
  6. Q: I’ve previously purchased (or made my own) side screens. May I purchase the Center SPLITSCREEN separately? A: Yes; as of September 21, 2018 our sales volume had grown to where we began offering our Center and Side SPLITSCREENS separately. Be advised however that after experiencing the beefy quality of our SPLITSCREENS, many folks who’d previously purchased side screens from Klock-Werks® (half our thickness and not powder-coated) wind up purchasing a complete set of Triple SPLITSCREENS.
  7. Q: Are the Side SPLITSCREENS compatible with H-D Road Glide Headlamp Trim? A: Yes, H-D part numbers 61400411/61400412 install over and do not interfere with our Side SPLITSCREENS.
  8. Q: Will your SPLITSCREENS scratch my bike’s finish? A: No, your bike’s finish is protected by our neoprene rubber trim in the center vent. This is the only place the screens come in contact with a Road Glide® finish panel. All other contact areas are interior non-finish panels.
  9. Q: I bought a new Road Glide®. Can I transfer my SPLITSCREENS to my new bike? A: Yes, however the Stabilizer Pad is not transferable. We’ve had a previous customer request another Stabilizer Pad for his new bike as he was unable to recover the original pad due to its strong adhesive qualities. Existing customers may request another Stabilizer Pad complete with template for only $12 (shipped within USA). Consider though, that the windshield and fairing must be removed/replaced to recover the Side SPLITSCREENS. Depending on your motivation, it might be easier to simply upgrade your new ride with a set of new Triple SPLITSCREENS!
  10. Q: Why do your vent screens cost more than others I see advertised on eBay? A: Simple; price is proportional to quality! While everyone loves a bargain, most experienced buyers realize they receive precisely what they pay for. The reality is that our Triple SPLITSCREENS are the real bargain because of made in USA superior quality and the complete protection of a 3 screen package! Vendors are keenly aware the focus of most eBay buyers is LOWEST PRICE, so we’re seeing a proliferation of cheap “shipped directly from China” products offerings. As an eBay buyer cannot touch or feel the quality of a product online, “low price” is the buyers’ only certainty. Triple SPLITSCREENS buyers concerned about quality can rely on our numerous in-depth customer REVIEWS as well as our satisfaction guarantee. Note that all of the “legitimate” eBay vendors offer 2side screens only (we don’t consider “shipped from China” vendors as “legitimate”). Our Triple SPLITSCREENS are twice the thickness of most others and they are professionally powder-coated (oven baked finish) for attractive appearance and easy cleaning. In the big picture, our Triple SPLITSCREENS don’t cost very much and are, per customer testimonials (see REVIEWS), the best value on the Road Glide® vent screens market. Order now with confidence …….you’ll be very pleased you did!
More Triple SPLITSCREENS FAQ and Answers

Frequently Asked (or wondered about) Installation Questions:

  1. Q: I’m having difficulty attaching the Mini-Binder Clip ….can you HELP? A: The high quality powder-coater we use sometimes applies an extra thick coat which can make it a bit difficult to install the clip. Using a file, carefully reduce the thickness of the powder coating in the hidden area of the screen where the clip attaches:

Frequently Asked (or wondered about) Shopping Cart Questions:

  1. Q: Do you offer a Military Discount? A: Motorcycle Vent Screens is pleased to offer a discount COUPON CODE to qualifying members of our armed services by following this link: MILITARY DISCOUNT
  2. Q: Does PayPal charge the Buyer a transaction fee? A: No, not while using our PayPal Business Account! No transaction fees are incurred by the Buyer; neither checking out using a PayPal membership nor when using PayPal’s Credit Card “Guest Checkout” (PayPal also functions as an independent “electronic payment processor” like Stripe, Square etc.);
  3. : Can I make my payment through PayPal if I don’t have a PayPal account? A: YES! PayPal is an electronic payment processor which allows customers to send their payment securely without divulging their bank information to the merchant. Making credit card payments using PayPal is free of charge for the buyer. The business receiving the money is responsible for payment of any PayPal transaction fees. You may use this service even if you don’t want to sign up for a PayPal account of your own. (see example below)
  4. Q: How can I take full advantage of your quantity pricing options when they don’t appear to allow for combining Gloss Black and Gloss Silver finishes? A: Sorry, it’s a software shortcoming. Assuming enough available inventory, order everything in Gloss Black and be sure to specify the product mix you want in the “comments” section. Alternately, simply contact us to discuss;
  5.  Q: I have another question ….can I speak to someone? A: Absolutely! We’re available via our CONTACT page, email, text or phone. See our contact information here:

A message from the President of Elegant Solutions Inc. dba Motorcycle Vent Screens: The Harley-Davidson® Road Glide® became my favorite touring motorcycle the first time I rode one! The “Shark Nose” frame mounted fairing offers both high speed stability cutting through the air at touring speeds as well as low speed maneuverability with the handlebars “free” of the weight of the fairing. My BSR (back seat rider) wife is extraordinarily comfortable riding with me and considers this bike to be a “limo on 2 wheels”! Elegant Solutions Inc. is not affiliated with Harley-Davidson®. The terms: Harley-Davidson®, Road Glide® and Harley® are trademarks of the Harley-Davidson® Motor Company. The 3-screen complete solution described herein is termed “Triple SPLITSCREEN(S)”. “SPLITSCREEN(S)” and “Triple SPLITSCREEN(S)” are terms coined by Elegant Solutions Inc.